TwoWorkSupport

Break registration

Decide whether employees select a break when they stop, or stop and start around it.

Manager2 min read

One setting decides how breaks come off your employees' hours. Either they select the break when they stop, or they stop and start around it. It applies to everyone, on phones and on CheckPoint.

What employees see

This is the Registration card on the Home page with the break selector Enabled (default). With it Disabled, the Breaks row isn't there and Stop work clocks out straight away.

The phone remembers the last break selected, so employees should check it before they stop. See Clocking in and out.

CheckPoint follows the same setting. With Enabled, tapping Stop opens the question "How long have you been on break today?" with 0m to 60m. With Disabled, Stop clocks out straight away. See TwoWork CheckPoint.

Which fits your team?

If your team…
Has paid breaks
Lunch counts as working time.
Disabled
Employees keep their time running through the break. Nothing is subtracted.
Takes the same unpaid break most days
60 minutes or less, for example a 30-minute lunch.
Enabled (default)
Employees select the break when they tap Stop work.
Often takes breaks over 60 minutes, or breaks at irregular times
The selector stops at 60 minutes, and scattered breaks are hard to add up at the end of the day.
Disabled
Employees tap Stop work when the break starts and Start work when they're back.

Only some employees have paid breaks? Keep Enabled (default) and ask them to select 0m.

How the day is counted

One employee, 08:00 to 16:00, with a 30-minute lunch break.

Same day, same hours. The only difference is how the break gets registered.

Change the setting

Important: Switching to Disabled doesn't change hours already registered. Breaks saved before stay subtracted in your export, but employees can no longer see or edit them on the Hours page.

  1. Open the Company page.
  2. Scroll to the Settings card at the bottom.
  3. Under Break registration, choose Enabled (default) or Disabled.

Settings updated successfully appears, and the change applies to everyone. Employees see it the next time they open TwoWork. A registration that's already running keeps its Breaks row until then.

If something goes wrong

  • An employee still sees the break selector after it's disabled
    Their app hasn't loaded the change yet. Ask them to close TwoWork and open it again.
  • "Your break time is longer than your work time."
    The remembered break is longer than this registration. The employee selects a shorter break, often 0m, then taps Stop work.
  • An old break is wrong and can't be edited
    With Disabled, the break field is hidden. Switch to Enabled (default) for a moment, let the employee correct it on the Hours page, then switch back.

Related

Clocking in and outTap Start work when you begin and Stop work when you're done. That's it.TwoWork CheckPointTurn any iPad into a shared clock-in station that stays in sync with the app.Exporting hours for payrollDownload everyone's hours as one Excel file, and lock them once payroll is done.

If anything is unclear, write to us at support@twowork.app.